Articles in this category Do I need to register on GAO Support Center in order to submit a ticket? No, you do not. Simply click on Submit a ticket and fill out the required information. I do not see a "Register" or "Sign Up" link. How can I get an account on this site? You do not need to register or sign up to use this site. Simply submit a ticket and we will reply to you. How long does it take to get an answer to my question? We aim to reply to all questions within 24 hours. Do you offer an online chat service? We do not offer an online chat service at this time. I submitted a ticket but do not see it in my email. Where has it gone? If you do not see the ticket you submitted in your Inbox, check your Spam folder. Do I have to pay to get answers to questions that I ask on this site? There is no cost involved in getting answers to questions asked on this site. How do I navigate your website? Navigating our website is very easy. Click on any of the links you see to go to the various areas of the site. What information can I find in the Knowledgebase section? The Knowledgebase contains information related to the various departments that operate within the GAO Support Center. Visit it to see all the FAQs we have for each section. Why was the GAO Support Center created? The GAO Support Center was created as an avenue that amalgamates the support systems for a number of our business operations. It was becoming tedious monitoring several email addresses for different s... I have a suggestion. How can I tell you what I think? Send a ticket to the General Department. We will respond within 24 hours.